ups driver complaint department
If youre logging a complaint about a specific delivery driver or incident speaking with the local UPS manager often yields the best results. Your first stop when filing a complaint to UPS is to call Customer Care 1-800-742-5877.
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. UPS also operates its own airlineand air cargo delivery service based in Louisville Kentucky. Alternatively you can also call the UPS complaint number in case you are still unable to locate your package. 800-333-7400 Truckload more than 12000 lbs.
UPS UK complaints contacts. Freight Support Less Than Truckload more than 150 lbs. 888-682-4652 Air Freight more than 150 lbs.
1-800-811-1648 Import Billing Support. Call Customer Services on 03457 877 877. Since moving to Montana weve had extreme fraud and abuse from UPS drivers the joke of customer service supervisors up to management.
UPS Billing Center Support Domestic Billing Support. Back this up with an email to the Customer Service Department. For international shipping call.
This is a call center which forwards all messages they take to the appropriate center. I always use my camera video camera when in situations like this. Please visit our Customer Help and Support Center or call 1-888-742-5877.
However if your complaint pertains to a particular driver or incident talking to the local UPS manager is ideal and leads to better results. You might also claim it. Packages arrive anywhere up to 2 weeks late ALWAYS damaged open with things missing and damaged drivers speed past our private property and the roads are private that we own and maintain.
The complaint department rescinded the charge but refuse to take action against the account. If its ups its tracked. Report unauthorized activity to our fraud team.
The local UPS Management Team has been notified of the issue and has resolved it going forward. They will know exactly who handled it when he scanned it for delivery. The center operations management supervisor will forward it to either the drivers on road supervisor or the center manager.
Advised customer the delivery issues were on Saturdays with a different driver. Alert us to any changes made to your profile information without your knowledge. Complaints against drivers are.
A fraudulent account was created with my information at a UPS store in Broken Arrow OK on 5302022 and I received a bill for a shipment I didnt make. You can use this online form to file a UPS driver complaint delivery complaints report missing shipments and raise any other issues you may have with the company or its employees. Issues are typically resolved during this conversation.
Also state in your complaint he refused to identify himself. Well investigate and contact you within one business day. With the account still in good standing I can receive more bills for shipments I didnt make.
If you have any complaints to register your first call should be to Customer Care at 1-800-742-5877.
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